Design Thinking

The last attempt at building at an iguana-care app failed pretty badly. This time, Jacinta used some design thinking techniques to get a much better understanding of her audience.

Design Thinking is a powerful framework that takes a human-centered approach to solving complex problems. Companies like Apple, Pepsi, Nike, AirBnb, SAP & Intuit have attributed some of their success to Design Thinking.

Having a mindset of being open, flexible and curious is a great start point, and Empathy, Problem Solving, Creativity, and Persistence are all skills that support design thinking.

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Content Library: Design Thinking
SuperHi Visual Design & Branding more_vert
SuperHi Visual Design & Brandingclose

A flexible, 8-week online course providing a design foundation in responsive web design, user interfaces and branding

Build your skills in:
  • Branding
  • Design Thinking
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  • Basic
  • Graphic Design Introductory more_vert
    Graphic Design Introductoryclose

    Online course powered by CalArts

    Build your skills in:
  • User Experience (UX) Design
  • User Interface (UI) Design
  • Art Direction
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  • Free
  • Basic
  • Develop skills in risk taking more_vert
    Develop skills in risk takingclose

    A mind map to help teachers design experiences that encourage learners to take risks

    Build your skills in:
  • Risk Taking
  • Systems Thinking
  • Self Control
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  • Free
  • Intermediate
  • Grow your e-Commerce skills more_vert
    Grow your e-Commerce skillsclose

    The world of e-Commerce brings new opportunities and challenges for your business. It helps you sell to more consumers all over the world, with more products and services. You can be open to online shoppers 24-7, 365 days a year. But, factor in high levels of competition. And, factor in set-up and integration with key systems like digital marketing, supply chain, IT and customer service.

    Build your skills in:
  • eCommerce
  • Content Marketing
  • Design Thinking
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  • Basic
  • Learning from Mistakes more_vert
    Learning from Mistakesclose

    Whenever we make a mistake, we're faced with a choice: we can choose not to admit that something is wrong, which may doom us to repeat the same mistake in the future; we can inadvertently ignore the fact that we did something wrong; or we can figure out why we made the mistake and change our behavior so that we don't repeat it.

    Build your skill in:
  • Active Learning
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  • Intermediate
  • The TED guide to public speaking more_vert
    The TED guide to public speakingclose

    Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream.

    Build your skills in:
  • Public Speaking
  • Presentation Skills
  • Persuasion
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  • Intermediate
  • 5 Instructional Strategies more_vert
    5 Instructional Strategiesclose

    Instructional strategies are the techniques instructors use to deliver training. They can be used in a variety of formats and scenarios.

    Build your skills in:
  • Instructing
  • Facilitation of Discussion
  • Learning Strategies
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  • Intermediate
  • Teaching as Decision Making more_vert
    Teaching as Decision Makingclose

    Instruction needs to consider the content and processes to be addressed, the strengths, needs, and interests of students, the Common Essential Learnings that could be incorporated, and the most effective instructional approaches.

    Build your skills in:
  • Instructing
  • Facilitation of Discussion
  • Learning Strategies
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  • Advanced
  • Facilitation: What is a Neutral Stance and Why is it Important? more_vert
    Facilitation: What is a Neutral Stance and Why is it Important?close

    Practitioners create a space for the people they are helping, and let them bring the content (rather than a teacher or mentor whose job it is to impart education and information). An impartial stance means being in a place of non-judgement, of holding a space of psychological safety, and maintaining an equal voice to all those taking part.

    Build your skills in:
  • Facilitation of Discussion
  • Neutrality
  • Attuned to Culture
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  • Introduction to Active Learning more_vert
    Introduction to Active Learningclose

    Numerous studies have supported the benefits of active learning in regard to its impact on teaching and student learning. But what does it look like in practice?

    Build your skills in:
  • Active Learning
  • Learning Strategies
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  • Basic
  • Top 11 skills of an effective facilitator more_vert
    Top 11 skills of an effective facilitatorclose

    There are certain skills you can work on or acquire that will help you in your journey to becoming an effective facilitator.

    Build your skills in:
  • Facilitation of Discussion
  • Empathy
  • Nonverbal Communication
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  • Basic
  • Systems Thinking and Evaluation more_vert
    Systems Thinking and Evaluationclose

    How systems thinking can be used in program evaluation to maximize program effectiveness.

    Build your skills in:
  • Systems Evaluation
  • Systems Thinking
  • Systems Analysis
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  • Basic
  • 11 effective time management skills more_vert
    11 effective time management skillsclose

    There are many things in life that are outside of your control, but how you spend your time is not one of them. Using your hours to work toward the outcomes you value the most will help to not only bring you success, but will also sustain that feeling of fulfillment that comes from accomplishing your goals. The first step toward learning how to improve time management is realizing that it’s a mental game that anyone can master.

    Build your skills in:
  • Time Management
  • Focus
  • Persistence
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  • Basic
  • 7 steps for successful IT vendor selection more_vert
    7 steps for successful IT vendor selectionclose

    Selecting a technology vendor is probably one of the most important tasks that an IT leader will undertake. It can be a complicated and emotional process if the organization lacks the right team of people who have the knowledge and expertise to undergo a successful selection process.

    Build your skills in:
  • Empathy for Co-workers and Vendors
  • Select Vendors
  • Planning for Projects
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  • Intermediate