Empathy

Empathy is the ability to accurately put yourself "in someone else's shoes"– to understand the other's situation, perceptions and feelings from their point of view – and to be able to communicate that understanding back to the other person.

Empathy can be developed by learning to identify your own feelings, experiencing the major differences among people, and regularly asking others for their perspectives and feelings regarding a situation.

Content Library: Empathy
Reboot podcast more_vert
Reboot podcastclose

The Reboot podcast showcases the heart and soul, the wins and losses, the ups and downs of startup leadership

Build your skills in:
  • Coach-ability and the Desire to Coach Others
  • Diplomacy in Difficult Situations
  • Empathy
  • About
  • Free
  • Intermediate
  • Top 11 skills of an effective facilitator more_vert
    Top 11 skills of an effective facilitatorclose

    There are certain skills you can work on or acquire that will help you in your journey to becoming an effective facilitator.

    Build your skills in:
  • Facilitation of Discussion
  • Empathy
  • Nonverbal Communication
  • About
  • Free
  • Basic
  • ICF Core Competencies more_vert
    ICF Core Competenciesclose

    11 core compentencies to provide greater understanding about the skills and approaches used within today’s coaching profession as defined by the International Coach Federation

    Build your skills in:
  • Coach-ability and the Desire to Coach Others
  • Consulting
  • Empathy
  • About
  • Free
  • Intermediate
  • How To Become a Better Listener more_vert
    How To Become a Better Listenerclose

    Studies on listening have show that we spend 60% of our communication time listening and that the average person can only remember 10% of that 3 days later. Discover why most of us find listening so difficult and how we can improve our listening skills.

    Build your skills in:
  • Active Listening
  • Listening Skills
  • Empathy
  • About
  • Free
  • Basic
  • Communicating across cultures more_vert
    Communicating across culturesclose

    To succeed in a cross-cultural business setting, it's important to understand the differences in how people communicate. Language isn't the only barrier. Pace, style, and nonverbal cues all affect how messages are received.

    Build your skills in:
  • Attuned to Culture
  • Compassion
  • Empathy
  • About
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  • Intermediate
  • Getting started as a manager more_vert
    Getting started as a managerclose

    Find out step by step what an eSports manager does

    Build your skills in:
  • Management of Personnel Resources
  • Creativity in the Face of Challenges
  • Negotiation
  • About
  • Free
  • Basic
  • eSports Manager Game more_vert
    eSports Manager Gameclose

    A game about managing a team of gamers!

    Build your skills in:
  • Management of Personnel Resources
  • Managing Up
  • Coordination
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  • $
  • Basic
  • Managing an e-Sports Team more_vert
    Managing an e-Sports Teamclose

    Infographic plus suggestions on getting started

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  • Management of Personnel Resources
  • Interpersonal
  • Conflict Resolution
  • About
  • Free
  • Basic
  • The TED guide to public speaking more_vert
    The TED guide to public speakingclose

    Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream.

    Build your skills in:
  • Public Speaking
  • Presentation Skills
  • Persuasion
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  • Intermediate
  • 4 skills for researchers of the future more_vert
    4 skills for researchers of the futureclose

    There are so many useful skills you’ll develop while doing your research – from critical thinking and being able to evaluate your work and that of others, to time management skills. But the research world is rapidly changing, so what skills can you develop now to make you ready for the research future?

    Build your skills in:
  • Research Skills
  • Market Research
  • Critical Thinking
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  • Intermediate
  • 5 strategies of a successful construction project manager more_vert
    5 strategies of a successful construction project managerclose

    Construction management has become more technical with the development of new software platforms to simplify many processes. But simply purchasing a work management tool or platform is not enough — project managers must also figure out the best way to implement and sustain those tools. This article includes five strategies to help construction PMs become even more successful

    Build your skills in:
  • Site Management
  • Planning for Projects
  • Operation and Control
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  • Intermediate
  • Introduction to Active Learning more_vert
    Introduction to Active Learningclose

    Numerous studies have supported the benefits of active learning in regard to its impact on teaching and student learning. But what does it look like in practice?

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  • Active Learning
  • Learning Strategies
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  • Basic
  • 5 Instructional Strategies more_vert
    5 Instructional Strategiesclose

    Instructional strategies are the techniques instructors use to deliver training. They can be used in a variety of formats and scenarios.

    Build your skills in:
  • Instructing
  • Facilitation of Discussion
  • Learning Strategies
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  • Free
  • Intermediate
  • SuperHi Visual Design & Branding more_vert
    SuperHi Visual Design & Brandingclose

    A flexible, 8-week online course providing a design foundation in responsive web design, user interfaces and branding

    Build your skills in:
  • Branding
  • Design Thinking
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  • $$
  • Basic
  • Graphic Design Introductory more_vert
    Graphic Design Introductoryclose

    Online course powered by CalArts

    Build your skills in:
  • User Experience (UX) Design
  • User Interface (UI) Design
  • Art Direction
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  • Free
  • Basic