Business Analyst

About

Business analysts (often called BAs) bridge the gap between technology and business. The International Institute of Business Analysis (IIBA), a nonprofit professional association, considers the business analyst "an agent of change," writing that business analysis "is a disciplined approach for introducing and managing change to organizations, whether they are for-profit businesses, governments, or non-profits.".

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Content Library: Business Analyst
The 7 C's of Effective Communication more_vert
The 7 C's of Effective Communicationclose

The 7 Cs provide a checklist for making sure that your meetings, emails, conference calls, reports, and presentations are well constructed and clear.

Build your skills in:
  • Communication
  • Communicating Ideas
  • About
  • Free
  • Basic
  • Advanced Communication Skills more_vert
    Advanced Communication Skillsclose

    Discover how people think, how they process information, and what goes on behind the scenes.

    Build your skills in:
  • Communication
  • Listening Skills
  • Active Listening
  • About
  • Free
  • Advanced
  • The Elements of Good Judgment more_vert
    The Elements of Good Judgmentclose

    There are six key elements that collectively constitute good judgment: learning, trust, experience, detachment, options, and delivery.

    Build your skills in:
  • Judging People and Situations
  • Decision Making
  • Interpersonal
  • About
  • Free
  • Intermediate
  • 9 ways to improve decision making more_vert
    9 ways to improve decision makingclose

    A guide to overcoming indecision, getting immediate clarity, embracing uncertainty, and moving forward powerfully.

    Build your skills in:
  • Judging People and Situations
  • Decision Making
  • About
  • Free
  • Intermediate
  • The Sunk Cost Fallacy more_vert
    The Sunk Cost Fallacyclose

    You can suffer from the Sunk Cost Fallacy whenever your decisions are distorted by irretrievable past expenses

    Build your skills in:
  • Critical Thinking
  • Decision Making
  • Strategy
  • About
  • Free
  • Intermediate
  • How To Become a Better Listener more_vert
    How To Become a Better Listenerclose

    Studies on listening have show that we spend 60% of our communication time listening and that the average person can only remember 10% of that 3 days later. Discover why most of us find listening so difficult and how we can improve our listening skills.

    Build your skills in:
  • Active Listening
  • Listening Skills
  • Empathy
  • About
  • Free
  • Basic
  • The Science of Listening more_vert
    The Science of Listeningclose

    Corporate leaders’ 360-degree feedback indicates that one out of four of them has a listening deficit — the effects of which can paralyze cross-unit collaboration, sink careers and, if it’s the CEO with the deficit, derail the company.

    Build your skills in:
  • Active Listening
  • Listening Skills
  • About
  • Free
  • Basic
  • 5 Ways to Listen Better more_vert
    5 Ways to Listen Betterclose

    In our louder and louder world, says sound expert Julian Treasure, "We are losing our listening." In this talk, Treasure shares five ways to re-tune your ears for conscious listening -- to other people and the world around you.

    Build your skills in:
  • Active Listening
  • Listening Skills
  • About
  • Free
  • Intermediate
  • What makes a good leader? more_vert
    What makes a good leader?close

    Emotional intelligence sets great leaders apart from the rest. Learn to recognize it in yourself and others with this 7 minute video slide deck.

    Build your skills in:
  • Leadership
  • Management of Personnel Resources
  • Meeting Hygiene
  • About
  • Free
  • Intermediate
  • The TED guide to public speaking more_vert
    The TED guide to public speakingclose

    Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream.

    Build your skills in:
  • Public Speaking
  • Presentation Skills
  • Persuasion
  • About
  • Free
  • Intermediate
  • The Four Horsemen - who wins and who loses more_vert
    The Four Horsemen - who wins and who losesclose

    Many factors come into play when you want to win a horserace. Next to the fastest horse, there’s a need for the best team, perfect daily condition, an extraordinary rider and sometimes also a big bunch of luck. Passionate trademark analyst and L2 founder Scott Galloway calls out the rates of Amazon, Apple, Facebook & Google.

    Build your skills in:
  • Business Strategy
  • Presentation Skills
  • Innovation
  • About
  • Free
  • Intermediate
  • 4 skills for researchers of the future more_vert
    4 skills for researchers of the futureclose

    There are so many useful skills you’ll develop while doing your research – from critical thinking and being able to evaluate your work and that of others, to time management skills. But the research world is rapidly changing, so what skills can you develop now to make you ready for the research future?

    Build your skills in:
  • Research Skills
  • Market Research
  • Critical Thinking
  • About
  • Free
  • Intermediate
  • In a Crisis, Negotiation Skills Become Even More Essential more_vert
    In a Crisis, Negotiation Skills Become Even More Essentialclose

    Johns Hopkins Carey Business School Associate Professor Stacey Lee discusses the importance of wise negotiation techniques, even – or especially – at a time of crisis such as the current COVID-19 pandemic

    Build your skills in:
  • Negotiation
  • Verbal Communication
  • Assertiveness
  • About
  • Free
  • Basic